Terms and Conditions
Welcome to Kokua MHW Group’s website (the “Site”). By using this Site, you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree to these Terms, please do not use the Site.
1. Company Information
Kokua MHW Group (“Company,” “we,” “us,” or “our”) is a mental health private practice offering various therapy services.
2. Use of Services
By accessing or using our services, including scheduling, payments, and communications, you agree to abide by these Terms. All services provided are subject to availability and approval by Kokua MHW Group.
3. Text Messaging Program (10DLC Requirements)
We may offer text messaging services to our users for the purpose of appointment reminders, updates, and other important communications. By opting into this service, you agree to receive text messages from us in accordance with the following terms:
- Company Name: Kokua MHW Group
- Message and Data Rates: Message and data rates may apply, depending on your mobile plan.
- Message Frequency: The number of messages you will receive may vary depending on your engagement with our services. For recurring message programs, you will receive approximately 10 messages per month, though this may vary based on your usage.
- Opt-Out Information: You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive. Once we receive your opt-out request, we will send a confirmation message and will stop sending messages unless you opt back in.
- Customer Care Contact: For any support or help, you can reply with "HELP" to any message, or contact us directly at [email protected]
- Privacy Policy: For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy
4. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Kokua MHW Group or its content suppliers. You agree not to reproduce, distribute, or modify any of the content without express written permission.
5. User Responsibilities
As a user, you agree not to engage in any activities that may harm the Site, services, or other users, including unauthorized access, data mining, or other malicious actions.
6. Limitation of Liability
Kokua MHW Group will not be liable for any damages arising from the use or inability to use the Site, services, or communications, including but not limited to direct, indirect, incidental, or consequential damages.
7. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective upon posting to the Site. Continued use of the Site or our services after such changes constitutes acceptance of the new Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the States of Hawaii, Nevada and South Carolina. You agree to submit to the jurisdiction of the courts located within the state for any disputes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us here